Privacy Policy
Last updated: December 1, 2023
Introduction
At TurnPass, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our queue management and appointment scheduling platform.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information
- Business information
- Account credentials
- Payment information
- Communication preferences
Usage Information
We automatically collect certain information about your use of our services:
- Device information and identifiers
- Log data and analytics
- IP addresses and location data
- Cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and send notifications
- Improve our platform and develop new features
- Communicate with you about our services
- Ensure security and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your consent
- To comply with legal requirements
- To protect our rights and safety
- With service providers who assist us in operating our platform
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security assessments.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@turnpass.com
- Phone: +1 (555) 123-4567
- Address: 123 Business Ave, Suite 100, San Francisco, CA 94105